KELLY HO.

Payments Technology / Delivery / Business Analytics

New York City area ↗

Conceptual diagonal city montage: Hong Kong, Beijing, then New York in charcoal and champagne sunlight
HONG KONG → BEIJING → NEW YORKAI-created city montage

HONG KONG → BEIJING → NEW YORK

Three cities.
Different chapters of my life.

Where TechnologyMeets BusinessImpact.

I connect payments technology, business needs, and implementation. Across financial technology and client-facing SaaS, I translate complex workflows and data into practical recommendations, coordinated delivery, and better processes.

Financial technology professional at UBS/ MS Applied Analytics, Columbia University

A closer look ↓

A LITTLE ABOUT ME
AND THE VIEW FROM HERE.

Hong Kong, Beijing,
and a beginning in New York.

I’m Kelly. I’m originally from Hong Kong, grew up in Beijing, and moved overseas on my own for college. New York was the first place I landed.

That’s why there’s an airplane window here. It brings together the places that are part of my story, and the journey that brought me here.

A little of where I’m from, in the place I am now.

I like understanding
how things fit together.

That curiosity also shows up in my work. Whether I’m tracing a payment issue, looking through customer data, or working through requirements with a team, I want to understand what’s happening, why it matters, and what would help.

Today, I work in payments technology at UBS.
I’m interested in bringing that experience closer to how products are implemented, processes are improved, and business decisions are made.

Business questions.
Real-world execution.

Five years across fintech, analytics, and SaaS.
Connecting business needs with technical implementation.

FEB 2023 — PRESENT / STAMFORD & NYC

UBS Business Solutions US LLC Tech Support Analyst · Cross-Border Payments Operations and Controls

Investigate payment, settlement, reconciliation, and workflow exceptions across interconnected systems using SQL and BI tools. Contribute to CHIPS and Fedwire ISO 20022 transformation through requirements translation, XML message validation, defect tracking, and go-live verification. Coordinate testing and remediation across Operations and Technology teams.

2022 / NEW YORK

Kroll Bond Rating Agency Data engineering internship

Built Python and Flask search and REST API tools on MongoDB. Worked with GitLab CI/CD and performed API and integration testing involving AWS S3 and DynamoDB workflows.

2019 — 2021 / BEIJING

OneSight Technology Client solutions & project delivery

Worked across eight B2B SaaS and digital-advertising client engagements, translating business goals into requirements for Product, Data, Marketing, and Engineering. Analyzed more than one million customer and campaign records using MySQL and built Tableau dashboards on audience behavior, campaign performance, and product adoption.

EDUCATION

M.S. Applied Analytics · Columbia University
B.A. · The Ohio State University

CERTIFICATIONS

AWS Solutions Architect Associate
Microsoft Azure · AZ-900, AZ-104, AI-900, AI-102

TOOLS & IMPLEMENTATION

SQL · Python · R · Power BI · Tableau · MySQL · MongoDB · Flask · REST APIs · XML · AWS S3 · DynamoDB · GitLab CI/CD · JIRA · ServiceNow

Different disciplines.
One connected perspective.

Business context.
Analytical depth. Practical execution.

Ideas in practice.

From payments implementation
to customer and data insights.

Professional work

Experience from workplace environments

Financial Technology / Transformation

Payments Modernization
& ISO 20022

Contributed to CHIPS and Fedwire ISO 20022 transformation through operational requirements translation, XML message and data-flow validation, defect tracking, and go-live verification.

Automation / Analytics

Validation Automation
& Operational Analytics

Developed Python automation that reduced recurring daily validation effort by approximately 70%. Built Power BI dashboards to surface exception trends, data quality, and remediation priorities.

Professional Project / OneSight

Ninki App

Researched comparable products, built Axure prototypes, and coordinated project OKRs and deliverables across Engineering, Testing, and Business Development.

Academic & competition projects

Applied learning, separate from client and employer work

Competition Project / Amazon Ads Strategy Challenge

Advertiser Segmentation
& Revenue Attribution

Applied SQL, Python, and XGBoost attribution modeling to advertiser segmentation and revenue analysis, developing a targeted advertising activation recommendation for the Amazon Ads Strategy Challenge.

Project / AWS ETL

Flight Punctuality
Search Application

Built an automated AWS and Python data pipeline using S3, RDS, and EC2, with a Flask search application for querying and accessing flight data.

Academic Capstone / Wells Fargo Risk

IT Risk Intelligence

Analyzed 25,000+ records using KRI analysis, text mining, SVM, and market basket analysis to identify IT incident drivers. Created a risk dashboard to support proactive planning.

Professional work reflects my contributions within employer teams. Academic and competition projects are presented separately from commercial engagements.

Let’s connect
the dots.

If something here resonates with you, I’d be glad to connect. I enjoy hearing how other people approach their work, sharing what I’ve learned, and finding a useful way to work together.